Let’s work together
- Responsible for answering incoming customers’ calls
- Handle queries and complaints from customers
- Respond to customers promptly and professionally
- Complete monthly report and analysis report as required
- Data entry and follow-up documentation
We are looking for
- Form 6 or above
- Fresh graduates are also welcome
- Prefer 1-year customer service/ hotline/ retail working experience
- With strong customer service experience will be an advantage
- Candidate with more experience will be considered as CS Officer
- Good telephone manner
- Proficiency in MS Office applications and Chinese Word Processing
- Good command of both spoken and written English and Chinese, conversational in Putonghua
- Pro-active and customer service oriented
- Willing to learn and a good team player
- Immediate availability is preferred